re:sync

Terms of Service

Last updated: December 2025

1. Acceptance of Terms

By accessing or using re:sync Technologies' ("re:sync," "we," "us," or "our") data migration services, you agree to be bound by these Terms of Service ("Terms"). If you are using our services on behalf of an organization (such as a school or educational institution), you represent that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you may not use our services.

2. Description of Services

re:sync provides data preparation and migration services for educational institutions transitioning to Veracross and other Student Information Systems. Our services include:

  • Data ingestion from legacy SIS platforms via CSV, SFTP, OneDrive/SharePoint, or Google Drive
  • Data cleaning, deduplication, and normalization
  • OCR processing and organization of student documents (optional add-on)
  • Generation of Veracross-compatible CSV exports and file manifests
  • Data upload services to Veracross (optional add-on)

3. Customer Responsibilities

As a customer, you agree to:

  • Provide Accurate Data: Ensure that all data provided to us is accurate, complete, and properly formatted
  • Maintain Authorization: Ensure you have all necessary rights, consents, and authorizations to share data with us, including compliance with FERPA and other applicable laws
  • Review Outputs: Review and validate all migration outputs before importing them into your target system
  • Timely Communication: Respond to our requests for clarification or additional information in a timely manner
  • Secure Credentials: Protect any credentials or access tokens provided to you and notify us immediately of any unauthorized access

4. Fees and Payment

Pricing for our services is as follows (subject to change):

  • Core Foundation Migration: $2,500 base fee (up to 500 students), plus $5 per student above 500
  • Student Documents + OCR Processing: $500 per 1,000 files
  • Data Upload Service: $500 flat fee
  • Artifact Upload Service: $250 per 5,000 files

Custom pricing may be arranged for large-scale migrations, historical data imports, or other specialized needs. All custom pricing will be confirmed in writing before work begins.

Payment is due upon completion of services unless otherwise agreed in writing. We reserve the right to withhold deliverables until payment is received.

5. Data Ownership

Your Data: You retain all ownership rights to the data you provide to us. We process your data solely to provide the contracted services and do not claim any ownership interest in it.

Our Platform: We retain all rights to our platform, software, tools, methodologies, and any improvements or modifications thereto. Nothing in these Terms grants you any rights to our intellectual property except the limited right to receive the outputs of our services.

6. Confidentiality

We will treat all data you provide as confidential and will not disclose it to third parties except:

  • As necessary to provide the contracted services (e.g., using Azure cloud services)
  • As required by law or legal process
  • With your prior written consent

Our confidentiality obligations survive termination of these Terms.

7. Warranties and Disclaimers

Our Warranty: We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. If any deliverable contains material errors attributable to our work, we will re-process the affected data at no additional charge.

Disclaimer: EXCEPT AS EXPRESSLY PROVIDED ABOVE, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the output data will be accepted by Veracross or any other target system without modification. Final data validation and import are the customer's responsibility.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE FEES PAID BY YOU FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM
  • WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, REVENUE, OR PROFITS

These limitations apply regardless of the theory of liability (contract, tort, or otherwise) and even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify and hold harmless re:sync, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from: (a) your breach of these Terms; (b) your violation of any applicable law or regulation; (c) your violation of any third-party rights, including FERPA or other privacy laws; or (d) any data you provide that infringes on third-party rights.

10. Term and Termination

These Terms remain in effect until your migration project is complete and all fees have been paid. Either party may terminate for material breach if the breach is not cured within 30 days of written notice.

Upon termination, we will delete your data in accordance with our Privacy Policy unless you request earlier deletion or extended retention in writing.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, with arbitration taking place in Delaware or remotely at the parties' mutual agreement.

12. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated to active customers via email. Continued use of our services after changes constitutes acceptance of the updated Terms.

13. Contact

For questions about these Terms, please contact us at:

re:sync Technologies
Email: legal@resync.tech